Rarely do I give a 5 star review,but, when a business earns the highest rating possible...I'll give it to them! And, Matt Haaga and his entire staff have EARNED 5 star rating! Why?
Let me regress. We had been with one agency for 35+ years, and the last 5 years were subjected to rate increases evert six months....fired them and saved $$$$$. Next insurance company, with no claims, after 6 years, our home owners and auto started with high rate increases, fired them and saved serious $$$$$$$. Not knowing where to go next, I remembered Matt's father told me he was now had his own agency.
Made the call to his office, and within minutes, quote, canceled previous policies, and they handled it all!
Great....now the challenge. While out of town for the week last fall, ice storm came through and damaged our roof. Curious when 8-10 neighbors were getting new roofs? Roofing company inspected our roof, explained the weather event, and felt we would get a new roof and possibly gutters. We'll, the staff in Matt's office explained our liability, contacted claims adjuster. Start to finish, I knew what was happening each step of the way. Exceptional experience!
Note: Have already gotten several friends to switch! Will advise more to do the same!
