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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Nichols

September 17, 2026

5  out of  5
rating by Michael Nichols
"Berenise Ortega was very nice and took care of all my question. I was impressed with her follow up with data I ask for about billing."
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Sophie R

September 16, 2026

5  out of  5
rating by Sophie R
"Great experience with my insurance agent! She made transferring my renters insurance to my new address quick and easy. She was very helpful, responsive, and professional. I really appreciate her great customer service!"
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Lori Blaylock

September 11, 2026

5  out of  5
rating by Lori Blaylock
"Kevin Whitten assisted me in reinstating my insurance via email. It was quick and easy."
We responded:
"A big thank you for trusting our Memphis team with your insurance needs. We’re so glad to hear you had a great experience with us.

Matt Haaga - State Farm Insurance Agent"
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Rashard Humphrey

September 10, 2026

5  out of  5
rating by Rashard Humphrey
"Ms. Julia was extremely helpful in a very serious situation. On behalf of my family and myself, Ms. Julia, thank you."
We responded:
"Thank you so much for sharing your experience! We’re glad Julia was able to provide the help and support you and your family needed during such an important situation. We truly appreciate your trust in our team and your kind words. We’ll be sure to share them with Julia!
"
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Isaac Cherry

September 10, 2026

5  out of  5
rating by Isaac Cherry
"Julia is fantastic she really does her best and she has been a tremendous help!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Julia has been such a tremendous help and that our team has been easy to reach when you need us. We truly appreciate your trust in the Matt Haaga State Farm team and look forward to continuing to serve you!
"
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Devyn Davis

September 9, 2026

5  out of  5
rating by Devyn Davis
"Kevin is a great guy and and even better agent we had trouble with my insurance but he figured it out quickly and got it fixed"
We responded:
"Thank you for the great review! We’re glad Kevin was able to quickly get everything figured out and make the insurance process easier for you. We appreciate your trust in Kevin and the Matt Haaga State Farm team, and we’re always here whenever you need us!
"
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Nicholas DiMeglio

September 4, 2026

5  out of  5
rating by Nicholas DiMeglio
"Did a great job of explaining everything and made the process of purchasing homeowners insurance flawless!"
We responded:
"Thank you for the great review! We’re glad our team was able to clearly explain your coverage options and make purchasing your homeowners insurance a smooth and seamless experience. We truly appreciate you choosing the Matt Haaga State Farm team and look forward to being here whenever you need us!
"
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Memphis pm Flair

August 31, 2026

5  out of  5
rating by Memphis pm Flair
"Yaya was great to work wit very knowledgeable.."
We responded:
"Thank you for the great review! We’re so glad to hear that Yaya was knowledgeable and helpful with your life and auto insurance needs. We appreciate you choosing the Matt Haaga State Farm team and look forward to being here whenever you need us!"
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Taylor Williams

August 27, 2026

5  out of  5
rating by Taylor Williams
"Super easy and smooth process!"
We responded:
"Thank you so much for the great review! We’re glad to hear the process was easy and smooth from start to finish. We truly appreciate your business and look forward to being here whenever you need us!"
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Amy Evans

August 17, 2026

5  out of  5
rating by Amy Evans
"Kevin Whitten was amazing! He just set us up a bundle policy with our homeowners and 2 vehicles for half the price we were paying! Well Done, Sir! He was very attentive and thoroughly explained everything."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kevin was able to help you bundle your homeowners and auto policies while finding you significant savings. We’re especially glad he took the time to thoroughly explain everything and make the process easy. We truly appreciate your trust in our team and look forward to being here for you for years to come!"
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Angelita Romero

August 6, 2026

5  out of  5
rating by Angelita Romero
"He was great helping me out with my insurance I definitely recommend him."
We responded:
"Thank you so much for the great review and recommendation! I’m glad I could help you with your insurance and find a great price. I truly appreciate your trust and support!"
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Kenzie Dingus

July 31, 2026

5  out of  5
rating by Kenzie Dingus
"Great guy and offered me a magnificent deal on my home and auto! Recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled we could help you find a great deal on your home and auto insurance. It was a pleasure working with you, and we truly appreciate your trust in us. If you ever have any questions or need anything in the future, we're always here to help!"
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Mery Rangel

July 26, 2026

5  out of  5
rating by Mery Rangel
"Aaron Schnatterly Was very attentive to my family’s needs and provided us with the best renters insurance plan."
We responded:
"Thank you so much for your review! We’re glad Aaron Schnatterly was attentive to your family’s needs and helped you find the best renters insurance plan. We truly appreciate your trust and are here for you anytime."
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Stu Mendelson

July 24, 2026

5  out of  5
rating by Stu Mendelson
"excellent customer service. really knows his stuff. Great quote and fantastic help canceling other insurance. I highly recommend Aaron for all your insurance needs"
We responded:
"Thank you for the wonderful review! We’re so glad you had an excellent experience with Aaron—especially getting a great quote and receiving fantastic help with canceling your other insurance. We truly appreciate your recommendation of Matt Haaga State Farm and are here for all your insurance needs anytime."
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Thomas Stroud

July 20, 2026

5  out of  5
rating by Thomas Stroud
"Mr. Kevin Whitten called me today and spoke with me about my insurance and if he could see about getting me a better rate and services than what I was currently getting from a competitor, as it turns out what Kevin had to offer was exceedingly better than what I had and we went ahead with it. Kevin was very knowledgeable and professional, and a very personable conversationalist, and I appreciate his help finding me better rates very much!"
We responded:
"Thank you so much for sharing your experience! We’re glad Kevin was able to review your current coverage and find you better rates and services with State Farm. We truly appreciate your kind words about his knowledge, professionalism, and helpful approach. It was our pleasure assisting you—welcome to the team!"
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paty Rodriguez

July 10, 2026

5  out of  5
rating by paty Rodriguez
"I had the pleasure of speaking with Berenice Ortega, and she was incredibly helpful with all of my personal, auto, and commercial insurance policies. She answered every question I had with patience and kindness, making sure I understood everything. She is very professional, friendly, and truly cares about her clients. I highly recommend Berenice to anyone looking for excellent customer service. She deserves 100% recommendation!"
We responded:
"Thank you for the wonderful review! We’re so happy to hear that Berenise was able to help you with your personal, auto, and commercial insurance and that you felt supported throughout every step. Her patience, kindness, and commitment to making sure clients understand their coverage is exactly what we strive for. We truly appreciate your high recommendation!"
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Trace Thomas

July 10, 2026

5  out of  5
rating by Trace Thomas
"Great customer support, very prompt, and professional. Mr. Whitten goes out the way to please and so does Mr. Haagar. Thank you both for your excellent service."
We responded:
"Thank you for your kind words! We’re grateful you took the time to share your experience and we’re glad Kevin was able to provide prompt, professional support. We’re here for you whenever you need anything—thanks again for choosing Matt Haaga State Farm."
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Aretha Myers

July 1, 2026

5  out of  5
rating by Aretha Myers
"Awesome Sales Rep and Great Price for Auto Insurance"
We responded:
"Hi there—thank you for the great review! We’re glad you had an awesome experience with your sales rep and that you found a great price on your auto insurance. We really appreciate your support!"
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terrie

June 30, 2026

5  out of  5
rating by terrie
"I can’t recommend Jason enough! He is very professional, knowledgeable, and always goes above and beyond to help. He’s one of the main reasons I continue to stay with State Farm because of the outstanding customer service he provides.

Since moving into life insurance, Jason has continued to deliver the same excellent service. Anytime I have a question or need advice, he’s the first person I reach out to. He takes the time to explain everything clearly and genuinely cares about helping people find the coverage that fits their needs.

If you’re looking for someone who is honest, reliable, and dedicated, definitely ask for Jason. I highly recommend him for your life insurance needs. 10/10 service every time!"
We responded:
"Thank you for the 5 star review! We’re glad Brandon could help you find the best rate! If there’s anything else we can do for you, please don’t hesitate to reach out. "
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Brenda Scott

June 29, 2026

5  out of  5
rating by Brenda Scott
"The Agent was very Knowledgeable and pleasant."
We responded:
"Thank you for your kind review! We’re glad our agent was knowledgeable and pleasant to work with. We truly appreciate your feedback."
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Phyllis Tate

June 25, 2026

5  out of  5
rating by Phyllis Tate
"I had the pleasure of working with Yahya Aleryani
and she was courteous, efficient, knowledgeable, and she was able to get me taken care of quickly!!!! Great experience"
We responded:
"Phyllis, we appreciate your kind words and appreciate having you as a customer!"
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Mon Gunn

June 18, 2026

5  out of  5
rating by Mon Gunn
"Matt was a very cool vibe and made my quoting and payment process easy. He gave me a lot of information about the company State Farm and about insurance in general that I did not know."
We responded:
"Thanks, Mon, for your kind words! We’re glad to have made your Auto Insurance quoting and payment process simple and informative. Taking the time to explain State Farm’s coverage options and help customers better understand insurance is something we value. We appreciate you choosing our office and look forward to helping with your insurance needs in the future!"
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Damarcus Knox

June 17, 2026

5  out of  5
rating by Damarcus Knox
"Jason James made navigating the insurance process a walk in the park. When I had a recent question/claim, he handled it with speed and efficiency, giving me total peace of mind. It’s hard to find someone so dedicated to putting their clients first. Five stars!" Matt Hagga has one of the best agents in the Tri-State area. Highly recommended!!!!"
We responded:
"Thank you, Demarcus, for taking the time to share your feedback.

We are glad to hear your experience with our office in Memphis felt smooth and that your recent question and report were handled quickly and efficiently. It is great to know our team was able to support you and help you feel confident throughout the process.

We truly appreciate your recommendation and kind words. Our office is here whenever you need assistance with your insurance coverage or have questions along the way."
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Kya Knox

June 17, 2026

5  out of  5
rating by Kya Knox
"Jason is awesome! Detail oriented, clear in his communication, and effective! It is always a joy to work with him- knowing we are set up for success! Thank you Jason and Haaga team!"
We responded:
"Thank you, Kya, for your kind words! We truly appreciate you taking the time to share your experience getting Life Insurance. It is wonderful to hear that you received clear communication, attention to detail, and support throughout the process. Our office is committed to helping customers feel informed and confident, and your feedback means a lot to us. Thank you for choosing our State Farm office in Memphis—we look forward to assisting you whenever you need us!"
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Jada Knox

June 17, 2026

5  out of  5
rating by Jada Knox
"I had an excellent experience working Jason James. From start to finish, Jason was professional, knowledgeable, and incredibly responsive. He took the time to explain my coverage options clearly, answered all of my questions with patience, and made the entire process smooth and stress-free.

What stood out most was his genuine commitment to customer service. Jason went above and beyond to ensure I understood my policy and felt confident in my decisions. His attention to detail, prompt communication, and willingness to help made a significant difference.

I highly recommend Jason to anyone looking for an insurance professional who is trustworthy, reliable, and truly cares about his clients. Thank you for providing such outstanding service!"
We responded:
"Thank you, Jada, for your thoughtful review! We truly appreciate you taking the time to share your experience. We are glad to hear that you received clear communication, helpful guidance, and responsive service throughout the process. Helping customers understand their options for Auto, Home, and Life Insurance is a priority for our office, and we are pleased that you felt informed and confident in your decisions. Thank you for your recommendation and for choosing our State Farm office. We look forward to assisting you with your insurance needs for years to come!"