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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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galtenbe

October 27, 2026

5 out of 5 rating by galtenbe
"Kevin is very diligent and is always on top of things."
We responded:
"Thank you so much for the great review! We're glad to hear that Kevin has been diligent, attentive, and proactive in taking care of your insurance needs. He takes pride in providing excellent customer service, and we're fortunate to have him on our team! We truly appreciate you trusting Matt Haaga State Farm with your auto, renters, and liability insurance needs. Thank you for allowing us to serve you!"
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Bernitta Carson

October 23, 2026

5 out of 5 rating by Bernitta Carson
"Matt Haaga state farm is one of the most popular subsidiaries. Great customer service and support."
We responded:
"Thank you so much for your kind words and wonderful review! We truly appreciate your support and trust in Matt Haaga State Farm. Providing exceptional customer service and being there for our customers when they need us most are top priorities for our team. We're grateful for the opportunity to serve you and look forward to continuing to help with all your insurance needs!"
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T John

October 23, 2026

5 out of 5 rating by T John
"Yahya was SO helpful! Gave me an awesome quote that was extremely affordable! Thank you YAHYA!!! 🫶🏾🫶🏾🫶🏾"
We responded:
"Thank you so much for the amazing review! We're thrilled to hear that Yahya provided such a great experience and helped you find an affordable insurance option! He truly cares about taking care of our customers, and we'll be sure to share your kind words with him. We appreciate you choosing Matt Haaga State Farm and look forward to being here whenever you need us!"
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Lauren Anderson

October 20, 2026

5 out of 5 rating by Lauren Anderson
"Matt Haaga & Yahya Al-Eryani are very professional, kind, understanding and patient with their customers. They will do all that they can to help you and helping you understand your insurance, as well as providing suggestions that work best for you. Highly recommend and cannot thank them enough for all of their help.!!!!!!!."
We responded:
"Thank you so much for your kind words and thoughtful review! Yahya and I truly appreciate your trust in our State Farm team. We take pride in making sure our customers feel comfortable, informed, and confident in their insurance decisions. It's wonderful to hear that our patience, professionalism, and personalized service made a difference in your experience. We're grateful for your recommendation and look forward to continuing to help you with your insurance needs. Thank you for choosing Matt Haaga State Farm!"
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Tim O'Heron

October 18, 2026

5 out of 5 rating by Tim O'Heron
"Couldn't get a better person to walk you through your concerns. And get you the proper coverage. Very kind and professional."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re glad to hear you had a great experience with our team. Taking the time to listen, answer questions, and help our customers understand their coverage options is always a priority at Matt Haaga State Farm. We truly appreciate your trust in our agency and look forward to being here whenever you need us!"
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Yajahira Rosas

October 7, 2026

5 out of 5 rating by Yajahira Rosas
"Berenise is great agent . She listens and does the job quick and efficient."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Berenise provided you with such a great experience. She takes pride in listening to our customers' needs and providing quick, efficient, and personalized service. We truly appreciate you choosing Matt Haaga State Farm for your insurance needs and look forward to serving you again!"
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William Slankard

October 7, 2026

5 out of 5 rating by William Slankard
"Julia is always super helpful when I call and have a questions about claims."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Julia has consistently been helpful and responsive whenever you have questions about your claims. We know how important it is to have someone you can count on during the claims process, and we're glad Julia has made your experience quick and easy. We truly appreciate your trust in Matt Haaga State Farm and look forward to continuing to serve all your insurance needs!"
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N J

October 6, 2026

5 out of 5 rating by N J
"Thank You Julia for doing a good job helping me out I appreciate it!"
We responded:
"We truly appreciate the kind words! Our Memphis State Farm team always strives to do our best — thank you for noticing.

Matt Haaga - State Farm Insurance Agent"
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Darcy Walls

October 5, 2026

5 out of 5 rating by Darcy Walls
"I recently added another vehicle to my insurance. The agent Ms Julia Pillow who handled the transaction was very gracious , patient in answering all of my concerns and extremely professional ."
We responded:
"A big thank you for trusting our Memphis team with your insurance needs. We’re so glad to hear you had a great experience with us.

Matt Haaga - State Farm Insurance Agent"
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Jewels

October 5, 2026

5 out of 5 rating by Jewels
"The fastest phone call I have ever experienced! He took his time explaining what I was getting and was very considerate with my budget. Loved the experience overall and now I’m finally insured in less than 10 minutes.I’m recommending him to many family members!"
We responded:
"Thank you for highlighting our service,! We’re proud to help our Memphis neighbors find peace of mind.

Matt Haaga - State Farm Insurance Agent"
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Noah Crum

September 30, 2026

4 out of 5 rating by Noah Crum
"Kevin was timely and helpful. Clear and concise information and courteous. Would recommend."
We responded:
"Thank you so much for your kind words! We're very pleased to hear that Yahya provided you with excellent customer service and was informative, helpful, and polite. We appreciate your trust in us for your vehicle insurance needs and look forward to serving you again! - Matt Haaga State Farm "
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Ronald Shinault

September 29, 2026

5 out of 5 rating by Ronald Shinault
"Rosemarie was very professional and answered all of my questions"
We responded:
"Thank you for the kind review! We’re glad to hear Rosemarie was professional, helpful, and able to answer all of your questions. Providing knowledgeable service and making our team easy to reach are very important to us. We appreciate you choosing our State Farm agency!
"
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Berthilde Banks

September 25, 2026

5 out of 5 rating by Berthilde Banks
"Matt knows a great deal about customer service/care. He is very patient, he listens, and addresses customers with empathy. He is very knowledgeable very approachable. I will refer everyone i know to him for good customer service and savings. Keep up the good work Kevin.
Berthilde Banks"
We responded:
"Berthilde, thank you so much for the thoughtful review and recommendation! We’re thrilled to hear you had such a positive experience with Kevin and that he provided patient, knowledgeable, and attentive service. Making insurance easy to understand while helping our customers find the right coverage and savings is always our goal. We truly appreciate your trust in our State Farm team and your willingness to refer your friends and family!
"
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Carmen Kirk

September 25, 2026

5 out of 5 rating by Carmen Kirk
"Very nice and professional! Thank you!"
We responded:
"Thank you so much for your positive feedback! We aim to be professional and simplify the process! We appreciate your support!"
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Erika Runnels

September 22, 2026

5 out of 5 rating by Erika Runnels
"Berenise was able to help me with my payment due dates, which helped me out a lot because I was stressing out hardcore. I was confused about my bill and she was able to clarify it for me and was able to help change the due dates and that helped me so much. Thank you Berenise!!!!!!"
We responded:
"Thank you for sharing your experience! We’re glad Berenise helped clarify your insurance bill and adjust your payment due dates. We know billing questions can be stressful and Matt Haaga State Farm is here to provide clear answers and helpful customer service! We appreciate your kind words! "
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kyle Brown

September 22, 2026

5 out of 5 rating by kyle Brown
"Berenise was super helpful and very effective- very appreciated from someone like me who is always working and normal work hours are hard to come by."
We responded:
"Thank you so much for your kind words!! We’re thrilled to hear that Yahya was able to provide you with such great assistance. Your fee is greatly appreciated, and we look forward to helping you in the future! "
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Phyllis Gregory

September 22, 2026

5 out of 5 rating by Phyllis Gregory
"Rosemary got back to me quickly and answered my question and was very helpful. I really appreciated her help."
We responded:
"Thank you for your review! We’re glad Rosemarie responded quickly and answered your insurance question. Our team works hard to provide helpful, responsive service, and we appreciate you choosing our insurance agency! "
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Mundy Easley

September 21, 2026

5 out of 5 rating by Mundy Easley
"Kevin Whitten is my agent. He has saved me over 1000.00 on my homeowners insurance. Also I can call him and he will take care of my need at that moment. He responds very quickly!!! He’s awesome. Give Kevin a call!!!"
We responded:
"Thank you so much for your kind words, Mundy! We’re glad Kevin helped you save over $1,000 on your homeowners insurance and has been quick to respond whenever you need him. We appreciate your trust and recommendation! "
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Missy

September 21, 2026

5 out of 5 rating by Missy
"Great customer service. Polite and will informed"
We responded:
"Thank you for the great review! We’re glad to hear you received polite, knowledgeable, and helpful service from our team. We appreciate you choosing our State Farm agency and look forward to continuing to be here whenever you need us!
"
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Chad Carrington

September 21, 2026

5 out of 5 rating by Chad Carrington
"She has taken care of my needs very well so thankful for her help!"
We responded:
"We’re happy we met your expectations, Chad. Our State Farm team in Memphis is always here when you need us.

Matt Haaga - State Farm Insurance Agent"
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Michael Nichols

September 17, 2026

5 out of 5 rating by Michael Nichols
"Berenise Ortega was very nice and took care of all my question. I was impressed with her follow up with data I ask for about billing."
We responded:
"Thank you for the great review! We’re so glad to hear Berenise provided friendly, attentive service and made sure all of your questions were answered. We especially appreciate you recognizing her follow-up and attention to detail with your billing questions. Thank you for trusting our State Farm team—we’re always happy to help!
"
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Sophie R

September 16, 2026

5 out of 5 rating by Sophie R
"Great experience with my insurance agent! She made transferring my renters insurance to my new address quick and easy. She was very helpful, responsive, and professional. I really appreciate her great customer service!"
We responded:
"Thank you for the wonderful review! We’re so glad our team was able to make transferring your renters insurance to your new address quick and easy. Providing helpful, responsive, and professional service is always our goal. We truly appreciate you choosing our State Farm agency and look forward to being here whenever you need us!
"
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Lori Blaylock

September 11, 2026

5 out of 5 rating by Lori Blaylock
"Kevin Whitten assisted me in reinstating my insurance via email. It was quick and easy."
We responded:
"A big thank you for trusting our Memphis team with your insurance needs. We’re so glad to hear you had a great experience with us.

Matt Haaga - State Farm Insurance Agent"
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Rashard Humphrey

September 10, 2026

5 out of 5 rating by Rashard Humphrey
"Ms. Julia was extremely helpful in a very serious situation. On behalf of my family and myself, Ms. Julia, thank you."
We responded:
"Thank you so much for sharing your experience! We’re glad Julia was able to provide the help and support you and your family needed during such an important situation. We truly appreciate your trust in our team and your kind words. We’ll be sure to share them with Julia!
"
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Isaac Cherry

September 10, 2026

5 out of 5 rating by Isaac Cherry
"Julia is fantastic she really does her best and she has been a tremendous help!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Julia has been such a tremendous help and that our team has been easy to reach when you need us. We truly appreciate your trust in the Matt Haaga State Farm team and look forward to continuing to serve you!
"