Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pamela Henderson

Pamela Henderson

May 1, 2026

5  out of  5
rating by Pamela Henderson
"Was very patient understanding. Willing to help with whatever issues questions I had. This was a long process on my behalf but he was very supportive helpful to get me what I needed and what he felt was best. Great customer service and support!"
Profile photo of Rezimond Robinson

Rezimond Robinson

April 30, 2026

5  out of  5
rating by Rezimond Robinson
"Yahya Al-Eryani really came through for me. She’s been patient, kept me updated, and actually made sure I understood everything going on. You can tell she cares about helping people, not just doing her job. I appreciate you fr."
Profile photo of Matt Swink

Matt Swink

April 30, 2026

5  out of  5
rating by Matt Swink
"If you're looking for budget-friendly insurance and excellent customer service, look no further. I must thank the very friendly and knowledgeable Aaron Schnatterly for helping me find a renter's insurance policy that is not only very affordable (at about half the cost of what other major providers would charge) but also provides much more extensive coverage than I was expecting (giving me an even greater peace of mind)."
Profile photo of shawn wooley

shawn wooley

April 28, 2026

5  out of  5
rating by shawn wooley
"Mr. Schnatterly was extremely helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mr. Schnatterly was extremely helpful with your vehicle and mortgage insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out!"
Profile photo of Lakeisha Henderson

Lakeisha Henderson

April 24, 2026

4  out of  5
rating by Lakeisha Henderson
"Wonderful experience. Aaron S. Was very patient with me with answering my concerns and questions!"
We responded:
"Thank you so much for your kind words and for choosing our renter's insurance services! We're glad to hear you had a wonderful experience and that Aaron S. was able to patiently assist you with your questions and concerns. We noticed you gave us 4 stars, and we’d love to know if there’s anything we can do to make your experience a 5-star one. Your feedback is important to us as we continuously strive to improve. Thanks again for your support!"
Profile photo of Marcus Lane

Marcus Lane

April 17, 2026

5  out of  5
rating by Marcus Lane
"Exactly and very helpful thanks"
We responded:
"Thank you so much! 😊 It makes our day to know the experience was exactly right and very helpful for you. We truly value your trust and look forward to continuing to support you and your family with your insurance needs here in Memphis."
Profile photo of Yuritza Sanchez vidal

Yuritza Sanchez vidal

April 16, 2026

5  out of  5
rating by Yuritza Sanchez vidal
"Muchas gracias !fue fácil y de confianza."
We responded:
"¡Muchas gracias por tu calificación de 5 estrellas y por tu comentario! 😊 Nos alegra mucho saber que el proceso fue fácil y que te sentiste con confianza al trabajar con nosotros. En nuestra oficina de seguros en Memphis, nos esforzamos por ofrecer un servicio claro, honesto y sin complicaciones. ¡Gracias por confiar en nosotros con tu seguro! Estamos aquí para ayudarte cuando lo necesites. Esperamos seguir sirviéndote a ti y a tu familia."
Profile photo of Noah Crum

Noah Crum

April 13, 2026

5  out of  5
rating by Noah Crum
"Yahya was very informative, helpful, and polite. Excellent customer service."
We responded:
"Thank you so much for your kind words! We're very pleased to hear that Yahya provided you with excellent customer service and was informative, helpful, and polite. We appreciate your trust in us for your vehicle insurance needs and look forward to serving you again! - Matt Haaga State Farm "
Profile photo of Olivia

Olivia

April 9, 2026

5  out of  5
rating by Olivia
"Aaron was such a great help. Made the process simple and easy. Also some of the most affordable renters insurance I have seen."
We responded:
"Thank you so much for your kind words! We're very happy to hear that Aaron made the process simple and easy for you. Providing affordable renters insurance while delivering great service is our priority at Matt Haaga Agency here in Memphis. We appreciate your feedback and are here whenever you need us!"
Profile photo of Portia Guillory

Portia Guillory

April 7, 2026

5  out of  5
rating by Portia Guillory
"Yahya Aleryani was extremely helpful, patient, and kind throughout the entire process. She took her time to explain everything clearly and made something stressful feel easy. I truly appreciate her professionalism and support. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Yahya Aleryani provided you with such helpful, patient, and clear support. Making the process easier and less stressful for you is exactly what we strive for. We truly appreciate your recommendation!"
Profile photo of M Harris

M Harris

April 6, 2026

5  out of  5
rating by M Harris
"Great customer service. I had a great time talking with Aaron about getting me covered. I’ll highly recommend to a friend or family member."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Aaron provided you with excellent customer service and helped you find the coverage you needed. Your recommendation means a lot to us! If you or anyone you know ever needs assistance with health or renter's insurance, we're here to help."
Profile photo of Alexas Grace

Alexas Grace

March 30, 2026

5  out of  5
rating by Alexas Grace
"Aaron was great and very helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Aaron was great and very helpful. We appreciate your feedback! "
Profile photo of ronald joseph Fratesi

ronald joseph Fratesi

March 30, 2026

5  out of  5
rating by ronald joseph Fratesi
"Thanks you guys. You made the transition easy and it even worked out to be cheaper than my previous quote.. Thanks"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that the transition was easy for you and that we were able to offer a better rate. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Tia Lau

Tia Lau

March 27, 2026

5  out of  5
rating by Tia Lau
"Working with Aaron on a complicated exit from another firm, I cannot say enough about the time & concern he displayed for me. He went beyond expectations in helping me solve the problem and come out better overall with my coverage. Thank you for the professional & respectful help you provided to me."
We responded:
"Thank you for your thoughtful review! We're glad Aaron was able to support you through a complex situation and exceed your expectations. Your kind words about his professionalism and care mean a lot to us. We're happy to have helped you secure better coverage and truly appreciate your trust."
Profile photo of 2k Ramzy

2k Ramzy

March 26, 2026

5  out of  5
rating by 2k Ramzy
"Mr Aaron was wonderful with me and giving me the best quote"
We responded:
"Thank you for your kind feedback! We're delighted to hear that Aaron provided you with excellent service and the best quote for your renter’s insurance. We appreciate your trust and are here whenever you need us!"
Profile photo of Ashley Cooper

Ashley Cooper

March 26, 2026

5  out of  5
rating by Ashley Cooper
"I just received assistance from Aaron Schnatterly for my renters insurance. He was very kind and thoroughly explained my plan to me to make sure I understood Statefarm’s policy."
We responded:
"We appreciate the kind words, Ashley! Our Memphis team is always happy to help. Matt Haaga - State Farm Insurance Agent"
Profile photo of Diana

Diana

March 25, 2026

5  out of  5
rating by Diana
"Yaya did an amazing job would definitely recommend to talk to yaya every time"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Yahya did an amazing job and that you'd recommend talking to him every time. We look forward to serving you again!"
Profile photo of Justyn Murphy

Justyn Murphy

March 20, 2026

5  out of  5
rating by Justyn Murphy
"Mr. Kevin Whitten’s customer service was top tier. I needed coverage. He was very knowledgeable and gave me details on what coverage I was getting. I appreciate him!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Mr. Kevin Whitten provided you with top-tier customer service and helped you understand your coverage clearly. We appreciate your kind words and look forward to assisting you again in the future!"
Profile photo of Arterius Anderson

Arterius Anderson

March 20, 2026

5  out of  5
rating by Arterius Anderson
"Worked with Mr. Kevin to get new insurance was extremely helpful to me during the process, great customer service 10/10"
We responded:
"Thank you for your fantastic review! We're happy to hear that Mr. Kevin provided extremely helpful service and made the insurance process smooth for you. Your 10/10 rating means a lot to us! We appreciate your trust and look forward to assisting you again."
Profile photo of Sherri Brigance

Sherri Brigance

March 13, 2026

5  out of  5
rating by Sherri Brigance
"I had a minor accident recently and had to file my first claim on my insurance. Julia Pillow was such a help. She took care of everything and guided me through the process. She is very professional. She was great and made me feel better about the whole incident."
We responded:
"Thank you so much for your kind words! We're glad to hear that Julia was able to support you through the claim process and make a difficult situation a little easier. We appreciate your trust and are always here to help whenever you need us. Take care!"
Profile photo of Shane Tidwell

Shane Tidwell

March 13, 2026

5  out of  5
rating by Shane Tidwell
"I will definitely have to say that Matt was an awesome person who answered all of questions about the need of insurance for my pickup"
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Matt was able to answer all your questions and make the insurance and claims process quick and easy. Providing accessible and helpful service is very important to us, and we’re glad that our team made it easy for you to reach out. If you ever need anything else or have more questions, please don’t hesitate to contact us. We truly appreciate your trust and look forward to assisting you in the future!"
Profile photo of Chris Williams

Chris Williams

March 10, 2026

5  out of  5
rating by Chris Williams
"Yahya thank you for all your help you really saved me"
We responded:
"Thank you so much for your kind words! We're really glad we could help you out. At Matt Haaga State Farm, we’re always here to support you whenever you need us. Don’t hesitate to reach out anytime!"
Profile photo of David G Butler Jr.

David G Butler Jr.

March 9, 2026

1  out of  5
rating by David G Butler Jr.
"I recently got a quote on auto insurance with state farm and was quoted a certain amount. Matt Haaga called me and quoted me a much higher payment than the online quote. I went to pull up my online quote and before I knew it, he hung up in my face. Never called back so I was left with impression that he could not make money off of me and no longer wanted to help. Not the type of agent you want for serious business matters. Especially when it involves your life."
We responded:
"Thank you for sharing your experience. We’re sorry for any confusion or frustration during the quote process. We did try to provide you with the accurate quote over the phone; however, it seemed the call was disconnected before we could fully assist you. We understand how important clear communication is, especially for something as important as your insurance needs. We would welcome the chance to address your concerns and help you further—please feel free to reach out to our office at your convenience. Your feedback is important to us as we strive to improve our service."
Profile photo of Stephanie Mitchell Webb

Stephanie Mitchell Webb

March 6, 2026

5  out of  5
rating by Stephanie Mitchell Webb
"Aaron was great to work with! Very friendly and knowledgeable. Took care of my insurance needs in a phone call and saved me money. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Aaron provided friendly and knowledgeable service and was able to help you save money on your insurance needs. Your recommendation means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out!"
Profile photo of Pd Pd

Pd Pd

March 4, 2026

5  out of  5
rating by Pd Pd
"Arron was awesome!"
We responded:
"Thanks, Pd! We’re happy to see your review and thrilled you had a positive experience at our Memphis office. Matt Haaga - State Farm Insurance Agent "